Shipping Policy

Toddler Cove Shipping Policy

Shipping & Delivery At Toddler Cove, we strive to provide you with the best shopping experience by ensuring timely and reliable shipping. Below are the details of our shipping policies.

Processing Time:

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times & Costs:
We offer standard and expedited shipping options. Shipping times vary based on your location:

• Standard Shipping: 10-15 business days (Free on orders over $50)
• Expedited Shipping: 5-10 business days (Rates calculated at checkout)
• International Shipping: 15-20 business days (Rates vary by location)

Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your order status on our website or through the courier’s tracking system.

Shipping Restrictions:

• We currently ship to the U.S. and select international locations.
• Some items may be unavailable for international shipping due to regulations.
• Shipping addresses cannot be changed once the order has been processed.

Lost or Delayed Packages:

• If your package is delayed beyond the estimated delivery date, please contact us at [your support email].
• Toddler Cove is not responsible for lost or stolen packages once marked as delivered by the carrier.

Customs & Duties (International Orders):

• International customers are responsible for any applicable customs, duties, or taxes required by their country.
• Delays caused by customs are beyond our control, and we appreciate your patience.

For any further questions or concerns about your order, feel free to reach out to us at Info@ToddlerCove.com.

Thank you for shopping with Toddler Cove!

Return Policy

Toddler Cove Return Policy

Hassle-Free Returns & Exchanges At Toddler Cove, your satisfaction is our priority. If you’re not happy with your purchase, we make returns and exchanges simple.

Return Eligibility:

• Items can be returned within 30 days of delivery.
• Products must be unused, unwashed, and in original packaging with all tags attached.
• Final sale items, gift cards, and personalized products cannot be returned.

How to Return an Item:

1. Email us at info@toddlercove.com with your order number and reason for return.
2. We’ll provide a return authorization and instructions.
3. Securely package the item and ship it back following the instructions.

Refunds:

• Refunds are issued within 5-7 business days of receiving your return.
• Refunds will be credited to your original payment method.
• Shipping fees are non-refundable.

Exchanges:

• Need a different size or color? We offer free exchanges (based on availability).
• Contact us to arrange your exchange.

Defective or Incorrect Items:

• If you receive a damaged or incorrect product, contact us within 48 hours of delivery.
• We’ll send a replacement or issue a full refund at no extra cost.

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method to ensure safe delivery.

For any questions, contact us at info@toddlercove.com.

Thank you for shopping with Toddler Cove!